Wednesday, March 26, 2008

The Apprentice is back...

Yes 9pm GMT on BBC1 the apprentice with Alan "Your fired" Sugar is back. Less than an hour to go till the cuddly rottweiler is back.

I have seen a trailer for the series which includes some suited and booted woman proclaiming that "I am the best salesperson in Europe".

Actually, I can prove your probably not.

For one how do you measure 'best salesperson'? On sales, most product sold, highest margin, largest commission. How are you comparing across industries, do you take into account factors such as customer satisfaction number of product returns or customer call backs.

If you were the best sales person you would probably be richer than Alan Sugar and the best sales person probably lives to do one thing and that is "Sell, Sell, Sell!". They would not have time to appear on the apprentice, think of the customers escaping un-serviced.

I know this because I once worked for a retail company with a heavy commission structure. I spoke to some managers who had worked their way up and were committed salespeople. My question was if you have made £2000 in the first hour of an eight hour day and had beaten your target do you put your feet up? They gave the answer of a true salesperson "I try to make £4000 in the second hour". True salespeople are always chasing the golden sale, and when they have the golden sale they need to beat it. They are truly competitive.

So are you likely to be the best salesperson in Europe. NO!

Do you have an ego that far exceeds your ability? Yes - Congratulations your on 'The Apprentice!'

Of course the biggest satisfaction in 'The Apprentice' is seeing people that have made it such as Alan Sugar take a big chain saw and cut the ego driven wannabes down to size.

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